We offer direct debits on the following instruction dates: 1st, 6th, 14th, 22nd and 28th of the month.

Please note that we require 10 clear working days to the date of next payment for the instruction to be in place.

We value your privacy and security so all interactions with Basildon Council use encryption to protect your personal details when they are transmitted over the Internet.

All the normal Direct Debit safeguards and guarantees apply when you set up an instruction online. No changes in the amount, date or frequency of a payment can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your Bank or Building Society, and sending a copy of the letter to us.

In order to pay by Direct Debit on-line you need to confirm the following:

  • You are the named account holder of the account to be debited.

  • No other signature apart from my own is required to authorise the setting up of Direct Debits on this account.